lang
  • Serbian Flag
Webshop

About us

DDOR Novi Sad a.d.o. is one of the leading insurance companies in Serbia and part of Unipol Assicurazioni S.p.A., a leading Italian insurance company and a key player in the European market. With 80 years of tradition, we continuously build trust with our clients by providing security and stability through innovative insurance products and professional support.

Our network includes over 100 internal and 800 external points of sale, serving nearly half a million clients across Serbia. We take pride in our contribution to society through investments in culture, art, sports, education, and traffic safety, aiming to enhance the quality of life for all.

ddor istorija

History

The company's roots date back to 1945 and the end of World War II, when it was established as the State Institute for Insurance and Reinsurance. Over the decades, we have evolved in accordance with market needs, becoming synonymous with security and trust.

  • 1945.

    Establishment of the State Institute for Insurance and Reinsurance (DOZ).

  • 1961.

    Restructuring of DOZ into the Insurance Institute of Novi Sad.

  • 1981.

    Establishment of ZOIL.

  • 1990.

    We became Joint Stock Insurance and Reinsurance Company DDOR Novi Sad

    …strengthening our market position through business expansion.

  • 2008.

    We became part of Fondiaria SAI

    … a leading Italian insurance group.

  • 2012.

    We became part of Unipol Assicurazioni S.p.A

    …enhancing our expertise and capacity through synergy with one of Europe's strongest insurance groups

Our mission

Our mission is to provide security and protection against risks, adapting to the needs of our clients, employees, and society as a whole.

  • • For clients – we offer reliable insurance solutions, continuously improving services and fostering long-term relationships based on trust.

  • • For employees – we ensure a stable work environment, encourage professional growth, and foster teamwork.

  • • For shareholders – we guarantee sustainable growth and stability through responsible business and strategic development.

  • • For society – we actively contribute through projects in sports, education, culture, and environmental protection.

Our vision

We strive to be a leader in the insurance market, known for reliability, innovation, and social responsibility.  

  • We are committed to developing new insurance products and digital services that enhance the customer experience.
  • We focus on expanding life insurance, building trust among individuals and businesses. 
  • We continuously improve sales channels and technology to provide more efficient and accessible services.
  • Our growth is based on responsibility, long-term planning, and ethical business practices.

Our values

Solidarity

We foster a sense of community, loyalty, and mutual trust among employees, clients, and partners. Solidarity enhances collaboration, teamwork, and mutual trust, which are essential for success.

Responsibility

Our business is based on professionalism, transparency, and consistency in fulfilling obligations. We strive to set an example and be a benchmark for others through our responsible conduct.

Long-term perspective

We make informed decisions with a focus on stable growth and sustainability. This ensures stable results and profit growth aimed at sustainability, while addressing environmental, economic, and social challenges to secure long-term progress.

Respect

We respect diversity and build relationships based on ethics, trust, and integrity. For us, respect means listening to the needs of all to create a harmonious organization and ensure high-quality service.

Availability

We are always available to our clients, partners, and employees, providing them with support and security. „We are happy to help!“ is our guiding principle.

Responsible business

As a socially responsible company, DDOR osiguranje actively invests in sports, culture, art, healthcare, education, and traffic safety. Through various initiatives and projects, we contribute to the community’s well-being and create a safer future for all.

Learn more