Travel insurance

Travel health insurance, every traveler’s trusted companion, provides security and protection wherever you are. It’s designed for everyone planning to travel outside the borders of the Republic of Serbia, be it for business or pleasure, because coverage in unexpected situations that can put your health and safety at risk is something everyone needs.

Unexpected health issues and injuries can quickly ruin your travel experience and incur significant costs when you’re traveling abroad. With DDOR Osiguranje, in cooperation with the international assistance company Europ Assistance, you no longer have to worry – quick and professional assistance is available 24 hours a day, anywhere in the world. You can focus on enjoying your trip, knowing that you’re insured at all times.

When you set out on a journey, you want to leave all your cares behind. Regardless of your destination, the price of travel health insurance is tailored to your needs, allowing you to feel secure and fully protected on every trip. Choose insurance that guarantees peace of mind every step of the way.

You can also arrange additional Covid-19 coverage along with individual, family or group insurance for a 90-day period.

For detailed information about loadings to the basic policy, please talk to your insurance agent, visit the nearest DDOR office or go to our web shop on moj.ddor.rs.

If you’re travelling alone – it’s up to you to make sure that you’re safe. If you’re travelling with family – it’s up to you to make sure your loved ones are safe. One way or the other – it feels like you’re left to your own devices, but this is far from the truth when you have DDOR. 

Our travel insurance provides flexible options: family, individual, short-term or annual insurance, so that you know that someone is looking out for you in every situation. 

Click on the link to buy DDOR travel insurance or family travel insurance online.

With DDOR’s web shop, you can easily purchase the policy best suited to your needs. Click on our web shop and make sure you’re insured!

For any information you may need before your trip, call DDOR Novi Sad’s Customer Center at 0800 303 301.

Please note:

You must take out a travel insurance policy before your trip begins.

In case of an insured event, such as illness or injury abroad, you must contact the Help Center of the international organization Europ Assistance by calling:

• +381 11 414 4101 or +381 64 828 2020,
• or by emailing: putnaasistencija@ddor.co.rs.

When reporting an insured event, be sure to provide the information printed on your policy, clearly state the reason for your call, and follow the operator’s instructions.
The Help Center is available 24/7, and operators can assist you in Serbian as well.

What Happens Next?

A representative appointed by Europ Assistance will organize professional medical help.

You can request reimbursement for outpatient treatment and medication expenses after returning to the country.

Important:
If the insurance beneficiary has covered any costs out-of-pocket, they must submit a refund application within one month of completing treatment or transport, and/or returning to the country.

In addition to travel health insurance, many clients select additional options of similar products which provide maximum security and protection when combined.

For additional safety on the road, roadside assistance is the perfect option because it includes assistance in case of an accident, fault or other unexpected situations which can happen when you travel using your own vehicle.

For complete and total protection, the casco insurance option can be a useful thing to have in order to protect your vehicle while you travel.

We recommend that you get to know more about all of these products so that you can select the best combination which will ensure maximum security and peace of mind when you travel.